Booking and Cancellation Policy
Deposit: A deposit of one third of the price of the trip will reserve your space for any trip.
Balance: The balance is due 120 days prior to departure.
Cancellations: If you are unable to participate and cancellation occurs at least 120 days prior to the departure date of your trip, the full amount of your deposit is refundable, minus a $300 admin fee per person to cover costs we cannot recover. At 120 days prior to the trip start date, your fare is non-refundable. (See cancellation insurance below.)
Group Bookings
For large group bookings, such as a family charter of the entire ship, the booking and cancellation policy may be different – please do contact us for information.
Cancellation Insurance
We highly recommend cancellation insurance, which protects you if you have to make a late cancellation in certain cases (such as a medical emergency). There are different kinds available for different cancellation reasons, such as new medical conditions only or comprehensive for-any-reason cancellation insurance.
Cancellation and any needed medical insurance can be purchased through a travel agent. This should be done at the time your booking is nonrefundable. We can refer you to a travel agent for insurance if you would like.
Pre-Trip Information Package
We will send you a comprehensive Welcome Aboard package when you book your place.
It includes information on clothing and other items to bring, how to get to your trip, a bit more about travelling in the area, forms to fill out and return to us and a reading list if you like to do pre-trip reading.
Full Ship Charters
Charter an entire trip for your family and friends. Contact us for full ship charter pricing.
Note: Full ship charters require advance planning, as the trips are popular and once a trip has bookings, it can no longer be exclusively yours.
How To Book Your Trip
To book, we welcome your call or email – or click the BOOK NOW link above. We complete bookings by telephone.
Payment
We accept payment by E-transfer, Credit Card, and Cheque
